Payment Policy

PAYMENT POLICY

1. GENERAL TERMS

This policy outlines the payment terms and procedures applicable to all customers using the company's services. By using our services, customers agree to comply with all terms and conditions set forth below.

2. DEPOSIT AND USAGE REGULATIONS

2.1 Deposit Principles

  • Customers must deposit sufficient funds corresponding to the value of services used
  • All payment transactions must be completed before service activation
  • Account balance must be adequate to cover all subscribed services

2.2 Account Balance Management

  • Customers are responsible for monitoring and managing their account balance
  • The company is not responsible for reminding customers about additional deposits
  • Insufficient balance may result in service interruption

3. NO REFUND POLICY

3.1 Basic Regulation

The company does NOT support refunding account balance to personal bank accounts under any circumstances.

3.2 Applicable Cases

  • Customers deposit more than the actual service value
  • Customers wish to discontinue services while having remaining account balance
  • Customers downgrade from higher to lower service packages
  • Any other cases related to withdrawal requests from the account

3.3 Handling Excess Balance

  • Remaining balance will be retained in the system for future service usage
  • Customers may use the balance for service renewal or upgrades
  • Balance has no expiration date unless otherwise specified

4. ACCURATE DEPOSIT GUIDELINES

4.1 Calculating Required Deposit Amount

  • Clearly identify the service package and usage period
  • Calculate the exact total cost including taxes and related fees
  • Only deposit the necessary amount to avoid excess balance

4.2 Customer Recommendations

  • Carefully review the service pricing before payment
  • Contact support department for detailed cost consultation
  • Plan long-term service usage to optimize deposit efficiency

5. CUSTOMER RESPONSIBILITIES

  • Read and understand the payment policy before using services
  • Deposit the correct and sufficient amount as required for each service package
  • Accept that excess balance will not be refunded
  • Use balance reasonably and efficiently

6. SUPPORT CONTACT

For consultation on accurate cost calculation and to avoid overpayment:

  • Contact customer service before making payment
  • Request detailed quotation for desired service package
  • Confirm total cost before completing the transaction

7. EFFECTIVE DATE

This policy is effective from the date of publication and applies to all current and future customers. The company reserves the right to modify this policy with 15 business days advance notice.


By using our services, customers acknowledge that they have read, understood, and agreed to comply with all terms in this payment policy.